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Biz Tips: September 28, 2016 

Reputation is Key.

Deb Neuman talks about how to keep a positive business reputation.

-Be kind, honest and do your best.

-Social media: Post positive statements. Share positive posts about your business.

-When you make a mistake: admit it, own it, and apologize. People will forgive.

-Always monitor your online reputation: “Google alert” is a helpful resource.

-If some does complain about your business: respond right away. Apologize, and do so publicly.

-Take the high road if possible.