State Orders FairPoint Pay Rebates to Customers 

Catherine Pegram

FairPoint Communications customers are getting some money back from the company – by order of the state. The Maine Public Utilities Commission told the company it owes customers rebates because of its poor service.The commission says FairPoint didn’t meet specific performance standards in 2008 and 2009.For the next year, customers will get back 1-dollar-72-cents for each line they have – that’s a little over 20-dollars. FairPoint’s operations in Maine, New Hampshire and Vermont havebeen beseiged with problems since the company bought the service from Verizonalmost two years ago.