WATCH LIVE

FairPoint Issues Deadline 

FairPoint Communications says problems with their e-mail and internet service in northern New England should be fixed by the coming weekend.Spokeswoman Jill Wurm says about 10% of their customers had problems switching to a FairPoint e-mail account when the company took over phone and internet service from Verizon at the beginning of February.FairPoint has been bombarded with calls since then, more than 13,000 calls in a three day-period.Wurm says the company has increased the number of people handling those calls and working the online help desk.A 24-hour technical support website and hotline have been launched to help customers.The website is www.myfairpoint.net